Account

Delete Your MEBUS Account

You can permanently delete your MEBUS account directly from the mobile application. This page explains the deletion process and what happens to your account data.

Last updated: August 27, 2026

1. Delete Your Account in the MEBUS App

MEBUS allows users to request permanent account deletion directly from the mobile application.

To delete your account:

  1. Open the MEBUS mobile application.
  2. Sign in to the account you want to delete.
  3. Open your Profile or account settings.
  4. Select the account deletion option.
  5. Review the confirmation information.
  6. Confirm that you want to permanently delete your account.

2. What Data Is Deleted

When a MEBUS account is permanently deleted, account-related data associated with that user may be removed, including:

  • User account information.
  • Business workspace information.
  • Customer records associated with the account.
  • Quotes and follow-up records.
  • Jobs and job-related information.
  • Payment plans and collection records.
  • Other business information stored within the workspace.

3. Data That May Be Retained

Certain limited information may be retained where reasonably necessary to comply with legal obligations, prevent fraud, maintain security, resolve disputes or enforce applicable agreements.

4. Subscription Cancellation

Deleting your MEBUS account does not necessarily cancel an active subscription purchased through Apple App Store or Google Play.

You should separately manage or cancel marketplace subscriptions through the relevant marketplace settings.

5. Account Deletion Is Permanent

Account deletion is intended to be permanent. Once account data has been deleted, it may not be possible to recover your MEBUS account, workspace or business records.

6. Need Help?

If you are unable to access the account deletion option or need assistance, contact MEBUS Support at support@mebusapp.com.

Contact MEBUS Supportsupport@mebusapp.com